| Department: | WIC |
| Salary: | Based off of experience. |
| City/State: | Tyler |
| Education: | High School diploma or GED required. Two years of health/clinical experience or equivalent health-related education required. CHW CERTIFICATION REQUIRED |
| Type: | Full-Time |
| Experience: | CHW Certification. Two years of health/clinical experience or equivalent health-related education required. |
| Work Schedule: | M: 10a-7p Tu-F: 8:30a-5:30p |
| Contact Name: | Amanda Williams |
| Contact Email: | [email protected] |
| Date Posted: | 07/08/2024 |
| Description: | |
| JOB SUMMARY: CHW CERTIFICATION REQUIRED JOB SUMMARY: MUST HAVE EXPIENCE IN MATERNAL AND CHILD HEALTH. Responsible for exemplifying NET Health’s (Northeast Texas Public Health District) Mission, Vision, and Values, providing outstanding customer service. The Community Health Worker (CHW) will function as a member of a multidisciplinary team that provides education, information, outreach, and referrals for women who are at a higher risk for poor pregnancy, birth, or postpartum outcomes within the community. MAJOR TASKS AND RESPONSIBILITIES: • Work with DSHS, Healthy Texas Mothers and Babies and High-Risk Care Coordination team members on special projects such as reviewing Maternal Health CHW curriculum, testing modules of CHW curriculum, providing feedback, reports, daily documentation and assisting with special events for the mother, infant, child, and whole family. • Engage partners within the community to identify and reduce barriers to pregnant and postpartum women’s access to health care in Smith County. • Conduct all interactions with cultural responsiveness and humility. • Respect clients by recognizing their rights, privacy, and maintaining confidentiality. • Recruit and enroll pregnant and postpartum women into program according to DSHS guidelines. • Assess clients’ program eligibility and ensure that support is addressing key needs. • Utilize job aides and referral system that includes screening women for increased risk for poor maternal health outcomes. • Develop client-centered care plans that foster and promote self-advocacy for their health. • Provide short-term case work and case management services. • Monitor and document client needs, progress, and success. • Complete weekly, monthly, and quarterly reports as required by DSHS. • Develop and /or maintain an organized data system of client interactions, risk assessment tools, care coordination models, data collection tools. • Participate in staff training that focuses on building capacity and key aspects for addressing high-risk maternal needs and care coordination delivery in community/clinical settings. • Attend other necessary trainings and meeting related to job requirements and expectations. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: • Ability to work collaboratively with the organization’s staff to identify underlying needs. • Enhance working relationships with medical and social service providers/program partners. • Knowledge of community resources and experience working with a variety of community-based organizations preferred. • Knowledge of maternal health and ability to facilitate monthly education classes on maternal health risk factors. • Experience in conducting community outreach and recruitment. • Motivational interviewing skills. • Build rapport and trust with clients. • Strong oral and written communication skills. • Strong organizational and time management skills. • Handle all phone calls, emails, and in person interactions cordially and professionally • Flexibility in managing a variety of types of assignments. • Meet deadlines for assignments including weekly and monthly reports. • Willingness to identify needed or desired training. • Working knowledge of Microsoft Office products. • Spanish-speaking preferred. REQUIRED EDUCATION / EXPERIENCE: • High School diploma or GED required. Two years of health/clinical experience or equivalent health-related education required. • Current Community Health Worker certification by the Texas Department of State Health Services. Must maintain current CHW certification. • CPR certification preferred or obtained within 3 months of hire. Must maintain current CPR certification. WORKING CONDITIONS: Demonstrates the following positive performance attributes: Observes assigned work hours unless other arrangements are made with supervisor. Is punctual. Notifies supervisor in a timely manner (in advance) if must be late or absent. Accrues compensatory time only with advance approval of supervisor. Arranges annual and compensatory leave time in advance with supervisor. Is adaptable and flexible. Is willing to occasionally work different hours as workload requires. Is able to re-prioritize work as needed. Adapts to handle new and other phases of work when needed. Is receptive to new ideas and methods. Performs work without needing to be reminded and without close supervision. Accepts responsibility for own actions. Completes work assignments in a timely fashion. Requests instruction when unsure how to proceed. Accepts direction offered by supervisor. Complies with supervisor’s decisions. Functions as a team member. Does his/her fair share of the team’s workload. Willingly helps other staff members to get the work done. Shows willingness and ability to work in harmony with others and does not let personal differences interfere with getting the job done. Maintains open communication with supervisor and other staff members. Contributes positively to staff morale. Takes advantage of opportunities to learn at work and on own time. Identifies own learning needs and makes these known to supervisor. Is receptive to and follows through on recommendations made by supervisor for professional development. Offers suggestions to supervisor for increasing efficiency and for better meeting needs of clients and staff. Demonstrates willingness and ability to cooperatively solve problems with supervisor and co-workers. Treats all clients with courtesy and without discrimination. Maintains client confidentiality. Keeps work area clean and tidy and contributes to same in rest of Health District. Utilizes supplies in an efficient and cost-effective manner. Promptly notifies Department Head of problems or concerns regarding supplies and equipment. Maintains personal grooming and dress appropriate for job responsibilities and for contact with the public. Wears name badge when involved with client contact. May be exposed to communicable diseases. Must be fully immunized within 90 days of employment and show proof thereof. Must be able to spend six to eight hours walking and standing and/or sitting. Must be able to lift up to 25 pounds and stretch to reach files. | |
815 N. Broadway Ave
Tyler, Texas 75702
Phone:
903-535-0030
