Active Managerial Control (AMC) is a simple proactive system used by aquatic facility operators. The systems developed using AMC have not only helped operators standardize their business procedures but have also resulted in improved inspections over extended periods resulting in a strong aquatic safety culture among staff.
Written Operational Manual
Facilities exhibiting a strong aquatic safety culture will have two things as core components of their program:
Written Operations Manual
Well Trained Staff
The manual should be tailored to the specific operations and needs of the aquatic facility.
Each pool needs to have an operations manual kept on the property and it should remain with the pool as management or ownership changes.
We have provided a sample of the contents of the written operations manual. - Written Operations Manual Content
Well Trained Staff
Certified Pool Operators and Property Management are essential in developing a strong aquatic safety culture. Each property must ensure the Certified Pool Operator (CPO) employed or contracted to manage pool operations is registered with the Environmental Health Department. The Certified Pool Operator is responsible for overseeing the pool facility and training staff in day-to-day operations.
The CPO is responsible for the following:
Maintaining a valid Certified Pool Operator certificate and registering the certificate with NET Health
Knowing the local and state laws governing commercial pools, spas and aquatic facilities they are servicing. NET Health District Order 2024-1 and provides for the inspection and permitting of public swimming pools and spas within NET Health jurisdiction.
Maintaining the requirements necessary to retain a permit for the aquatic facility including but not limited to: water chemistry, signage, safety equipment, enclosure and operations of the pool.
The CPO must ensure the aquatic facility is posted closed and locked if conditions are out of compliance or if hazards exist that threaten public health and safety.
Ensuring onsite staff have a valid Basic Pool Operator Certificate with NET Health and training of onsite staff to oversee the operations and safety of the aquatic facility while CPO is off property.
Responding to the pool facility within one hour of being contacted about a critical issue with the aquatic facility.
Maintaining accurate and current operations manuals and data logs for daily operations. Ensuring records are retained for 3 years.
Notifying NET Health of waterborne illness or emergency.
Notify NET Health if contract services are terminated for properties you are registered to with NET Health.
NET Health will be developing a variety of resources that can help aquatic facility operators of all experience levels develop their own aquatic safety systems using AMC methods.